Terms
Terms of Service
These terms define the operating rules for Swell workspaces, subscriptions, content, and publishing workflows.
Service Provider
Swell is a product of Forgewell, LLC. By creating a workspace or using Swell, customers agree to use the service for lawful social media planning, scheduling, publishing, billing, and analytics workflows.
Accounts and Workspaces
Workspace owners are responsible for protecting credentials and ensuring scheduled content complies with applicable platform rules before publishing.
Subscriptions
Paid plans are managed through Swell billing. Plan limits may include social accounts, scheduled posts, analytics history, and workspace features. Customers can manage or cancel eligible subscriptions through the customer portal.
Customer Content
Customers retain ownership of captions, uploaded media, tracked link data, and analytics exports they place in Swell. Customers grant Swell the limited rights needed to store, process, preview, schedule, publish, analyze, and export that content.
Acceptable Use
Customers may not use Swell to publish unlawful, infringing, deceptive, abusive, malicious, or platform-prohibited content. Customers are responsible for complying with social platform rules, ad disclosure duties, privacy obligations, and intellectual property rights.
Availability and Changes
Swell may evolve as platform APIs, billing rules, provider reviews, and product requirements change. Publishing and analytics features depend on valid provider access and may be limited by third-party platform availability.